![]() Then, describe the problem so that we can attempt to recreate it! Send that to: you contact us, please allow us to respond to your first message before sending additional ones, as this can put your support ticket at the end of the queue and we don't want you to wait any longer than necessary. Include your OS type and version, DAW and version, plus basic information about your host computer including CPU type, amount of RAM, and any unusual peripherals or cards installed. If your issue is not addressed there, let us know your concerns or what’s needed with as much detail as possible. Third - If you’re still in need, take a look below at our FAQ or Frequently Asked Questions.If the current installer doesn’t solve your problem, next scroll down to the Troubleshooting section and follow that process. ![]() First, download and install the latest build see Installers below! Also, install License Central (below) if you don’t already have it on your machine.If you are having any problems with our products, please: An issue with installation, activation or other support issues? We are here to help!
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